I scream. You scream. We all scream…
…But do they listen?
I recently started a petition on Change.org to stop mobile phone companies from double-dipping on minute and message usages. Signing this petition sends my letter to the phone companies and tells them that you’re not interested in their overcharging tactics. Below is the overview on the petition and the letter that is sent when you sign, and here is the link to the petition so you can sign: iScream for Cell Phone Companies to Stop Double-Dipping!
Why This Is Important
Don’t you feel it’s unfair to be charged by two banks for using one ATM? Would you ever pay for the gas someone else used to come to your house? Then why allow companies like Verizon, AT&T, Sprint or even progressively minded Credo to take credit away from your minutes and messages just because someone else contacted you?
In many countries around the world, it is illegal for cell phone companies to charge customers for unsolicited calls and messages. Yet in the United States, some customers must constantly worry about overages if they receive too many messages or a call that goes long. This practice effectively amounts to double-dipping on the part of the cell phone companies since they can charge both the initiating and receiving customers for the same call or message.
The concept is simple. If you call someone or send a message, you should be charged for those minutes or that message – fair enough. But companies should not be allowed to charge the person you’re calling or messaging as well. It’s wrong and it’s behind the times. Time to tell them enough double-dipping.
I just signed the following petition addressed to: Major US cell phone companies (Verizon, AT&T, Sprint, Credo).
Around the world, governments have initiated protocols to protect customers from unnecessary mobile charges. Unfortunately, this concept has yet to reach major cell phone companies in the United States.
There is no reason for companies to charge two users for the same call or message, and it’s astounding that Sprint, Verizon, AT&T or even “America’s only progressive phone company”, Credo Mobile, would involve themselves in such a practice. If an unwanted call or message is received, why should the receiver also bear the brunt of the charge, especially if he or she is on a minimal contract and cannot afford overages? Customers should not have to pay for both their minutes and the minutes of those who wish to contact them, especially with the growing dependence on mobile devices in today’s economic climate.
This practice has gone on long enough. It’s time to put a halt to the double-dipping that has become “business as usual”. Your customers pay good money for your services and they deserve better.